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Digital Transformation in Customer Service: 5 Inspirational Success Stories (Part 3 of 4)

Comm100

SEPTEMBER 28, 2021

We’ll look at the challenges that led these organizations to change and the benefits they’ve seen through the adoption of new customer service channels and technologies. Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Nate Knox, Applications Support, Lake Michigan Credit Union.

Customer Service 89
Customer Service AI B2C Technology 89
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The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

FEBRUARY 9, 2021

Business Operations Manager at Fitbit Health Solutions. On top of this, customer satisfaction (CSAT) ratings shot up to 4.5/5 Read the full story here – Comm100 Live Chat Helps Canadian Blood Services Connect with Digital-First Customers. Lake Michigan Credit Union – Boosting member engagement.

Sales 58
Sales Manufacturing Social Media Customer Satisfaction 58
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