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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. This will further help in optimizing operations for better results.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. This in turn can help you make informed decisions about your business strategy.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. This in turn can help you make informed decisions about your business strategy.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. This in turn can help you make informed decisions about your business strategy.

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Intelligent automation vs. RPA: Avoid these common mistakes

1 to 1

Contact center leaders often use intelligent automation tools to automate processes, business operations, and manual tasks, reducing the amount of human intervention needed to complete repetitive tasks. Think bots that imitate human work, such as data entry. Think machine learning and natural language processing.