Introducing Anthropology & Ethnography to your Customer Room: An Inside Look with St. Jude Children’s Research Hospital
Customer Bliss
NOVEMBER 6, 2018
Bring in people with this expertise into your team, or barring that, educate your team on those skills so they can integrate those practices into your approach. How does the organization operate? Because often, what we need to be doing is making business process changes or improvements. So, what is the process to product?
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