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Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

CommBox

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. One such groundbreaking tool is the live chatbot.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Make sure your employees believe in your core values. Lastly, make it fun! Kolin Porter. HigherEdGrowth.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.