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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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How to prioritize your CX budget

Zendesk

MAY 3, 2021

The rapid acceleration of digital transformation in retail has revealed that many innovations we’ve become familiar with, like click and collect personal shopping, and proactive outreach, have fundamentally changed various aspects of consumer behavior. Healthcare. Check out our whitepaper on CX in healthcare.

CX 52
CX Manufacturing Entertainment Healthcare 52
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