Lumoa

APRIL 17, 2018

Customer feedback in employee training One more company, that operates in the healthcare industry, wanted to inject the voice of customer into its daily operations. When developing new services, the company took all the learnings from impact drivers analysis into their innovation processes. Will you be one of them?

Customer Feedback 118

Customer Feedback Healthcare Customer Satisfaction NPS 118

Lumoa

APRIL 28, 2024

Qualtrics launched their generative AI XM/os2 in 2023 and announced that they are investing $500 million in AI innovation over the next four years. When it comes to compliance, GDPR is especially important if you are operating within the European Union.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

SugarCRM

AUGUST 10, 2023

Integrations and Extensibility While a CRM is the core of your business operations , you must ensure that the selected CRM’s capabilities can be extended with the right integrations. In an ideal scenario, a CRM increases efficiency, boosts productivity, and helps your employees save time.

CRM 26

CRM Compliance Invoicing Healthcare 26

Hodusoft

FEBRUARY 22, 2024

The advent of IP PBX telephony systems has revolutionized the way MSPs run their business operations and provide customer support to their clients. More Focus on Innovation: When businesses outsource their IT services to MSPs, they can focus more on their core areas and be more innovative.

Innovation 52

Innovation Technology Technology Gaming 52

Qualtrics

JUNE 6, 2019

He’s the author of Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies and Unleashing the Innovators: How Mature Companies Find New Life with Startups. He’s currently the president of his own consulting group and a professor at Northwestern’s Kellogg School of Management.

Transportation 33

Transportation Entertainment Sports Social Media 33

Qualtrics

OCTOBER 8, 2019

Qualtrics helps meet my “why” because we constantly try to push the envelope to be better and more innovative, constantly stretching outside of our comfort zone to do more. That, to me, is the future of business and a future that can impact the human experience for the positive.

Sales 20

Sales Start-ups Healthcare Touchpoint 20

Zendesk

MAY 3, 2021

The rapid acceleration of digital transformation in retail has revealed that many innovations we’ve become familiar with, like click and collect personal shopping, and proactive outreach, have fundamentally changed various aspects of consumer behavior. Healthcare. Check out our whitepaper on CX in healthcare.

CX 52

CX Manufacturing Entertainment Healthcare 52