Hodusoft

SEPTEMBER 18, 2023

Various technological advancements such as Automation, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are being used in the industry to eliminate the chances of errors. This will further help in optimizing operations for better results.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52

SurveySensum

JULY 2, 2023

The tool offers multichannel distribution , including channels like email, social media, and website. Multi-channel survey distribution through channels like email, social media, and the web. Key Features Its Experience Intelligence (EI) platform uses AI and ML to analyze customer feedback from various sources.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

Zendesk

JANUARY 18, 2024

With machine learning (ML) , AI should learn from its mistakes and improve over time, while businesses should take suitable corrective actions to prevent similar errors in the future. Lush Cosmetic retailer Lush is vocal about ethical AI usage in its business operations.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. It can also be customized, making it easy for businesses to apply AI how they prefer. In addition to our core ML/AI capabilities, Zendesk AI delivers GenAI that includes: Generative AI for agents that supercharges agents’ skill sets.

AI 52

AI Machine Learning Artificial Intelligence ML 52