Customer Experience Management: An Exclusive Interview with Micah Solomon
SugarCRM
AUGUST 19, 2020
Back in the 1960s or Mad Men era, you could use brilliant marketing to obscure any weakness—all the way up to convincing customers that Lucky Strikes were good for your throat. But during their visit to his home, they realized that what he really needed was a Shop-Vac® to address the flooding in his basement. Solomo n: Yes!
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