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Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

Want to know what the #1 used car in California is? “Our core values unite the brand and align around customer success.” Turo is available in over 5,500 cities across the United States, Canada, Australia, and the United Kingdom. Currently, there are 2.6 How Does Turo Work?

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Top 11 Key Drivers for Digitizing Customer Experience

SurveySensum

As stellar customer experience is something consumers expect from businesses, investing in it will improve customer loyalty. Adobe’s State of CX survey shows that businesses that invest in CX digitization grow new customer acquisition by an average of 23%. Data confirms this as well.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Being responsive and getting back to potential customers in a timely manner. Prospective customers like to feel like they matter. Being responsive, setting follow-up reminders, and doing what you say you are going to do increases customer acquisition and helps the center run more efficiently. Katherine Dougherty.