Coach Smarter: How to Maximize the Value of Your VoC Program on the Frontline
PeopleMetrics
JANUARY 29, 2014
At every level of sports, there are coaches. You might want to know if your sales representative utilized their shiny new iPad during the sales call, but the customer is more concerned with understanding the presentation and deriving value from their investment of time in the meeting. Customer Experience' Click below.
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