SurveySensum

JULY 10, 2023

Improve Online Customer Service Improving online customer service is crucial for businesses to thrive in today’s digital landscape. Start by ensuring a user-friendly website and Mobile app with proper navigation, allowing customers to easily find what they need. It’s pure awesomeness, right?

Retail 52

Retail Customer Service E-commerce Social Media 52

SurveySensum

JULY 10, 2023

Improve Online Customer Service Improving online customer service is crucial for businesses to thrive in today’s digital landscape. Start by ensuring a user-friendly website design and navigation, allowing customers to easily find what they need. That’s the magic of leveraging technology for customer service!

Retail 40

Retail Customer Service E-commerce Social Media 40

SurveySensum

MAY 19, 2023

Let’s start with the simplest one. By constantly improving the NPS score, banks can ensure strong customer loyalty, leading to customer acquisition and increased revenue. But at the same time, waiting too long might result in missing out on timely insights from customers.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52