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How Asia’s latest insurtech unicorn is transforming the insurance industry by improving Customer Experience

Qualtrics

NOVEMBER 16, 2021

“We knew we wanted our customer experience to be quick and easy, and enabled by technology. By listening to the needs and wants of consumers in the market - using tools like Qualtrics CustomerXM - we were able to identify the attributes of a great CX. added Ryan. Keep an open mind. Drive accountability and action. explained Ryan.

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Customer Experience Close the Loop Scorecard Customer-Centric Organization 26
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