Close the Loop CX Scorecard Sentiment Analysis 
ECXO
APRIL 2, 2023
The concept of Customer Experience (CX) started well before the Digital Age going back to the development of market research and consumer theories before the Second World War. The advent of call centers followed by the emergence of enterprise feedback management systems heralded the age of CX.
ECXO
APRIL 2, 2023
The concept of Customer Experience (CX) started well before the Digital Age going back to the development of market research and consumer theories before the Second World War. The advent of call centers followed by the emergence of enterprise feedback management systems heralded the age of CX.
Expert insights. Personalized for you.
128 
Let's personalize your content