Remove Close the Loop Remove CXM Remove NPS Remove Sports
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Voice of Customer Maturity: Ultimate Guide

ClearAction

Let’s look at a sports analogy for enlightenment. When you’re mature in a sport, it means increased motor skills, strength, power, and in many cases, reduced risk of injury. On the positive side, managers are typically engaged in closing the loop with dissatisfied survey participants. So, what does it mean?

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