We Asked 30 CX Influencers if They Would Recommend the Net Promoter System
Lumoa
APRIL 24, 2018
Plus, NPS samples are insufficient i.e. of the total customer base how many responses would we need across a range of touchpoints to make NPS statistically valid? The Net Promoter System provides the opportunity for you to act by closing the loop on both a tactical and strategic level. linkedin twitter Why? "
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