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How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

JULY 26, 2018

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. 3 Steps to Initiating A CX Communication Strategy. CX transformation is not a one-time effort. But it's worth it!

Government 44
Government CX Transformation CX B2B 44
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A 3-Stage Approach to Your Company’s New Customer Experience

Customer Bliss

APRIL 12, 2019

Are you responsible for building an entirely new customer experience path for your organization? Monica Whiting , Vice President of Customer Experience at TECO energy , shares tactics and plans to help you strategize short-term and long-term goals for CX, regardless of your industry. What is customer commitment?

Customer Experience 64
Customer Experience CX Transformation Non-Profits CX 64
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