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How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

JULY 26, 2018

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. 3 Steps to Initiating A CX Communication Strategy. In order to provide IT support the various government branches, the state of Colorado decided to consolidate IT into one division.

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