Compliance Customer Experience Management Innovation Social Listening 
Lumoa
APRIL 28, 2024
In This Article: Why You Need a Customer Experience (CX) Platform Platform Overview Which Platform Fits Your Needs? Higher Revenue: 64 % of customers will spend more if a business resolves their issues where they already are.
Sprinklr
OCTOBER 13, 2021
These channels have become an always-on feedback loop about your brand, and social listening can help you: Understand your target audience. Unified publishing capabilities: The ability to publish content seamlessly across the channels that matter most to customers and adjusted for local preferences. Monitor your competitors.
Sprinklr
OCTOBER 20, 2021
Social suites platforms are designed just for this purpose. Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Your unified social suites strategy should: Capture actionable consumer insights.
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