Compliance Machine Learning Omnichannel Unstructured Data 
Uniphore
SEPTEMBER 22, 2021
Interaction analytics takes unstructured data from customer interactions across multiple channels and harnesses it to let you understand the true voice of the customer. Omnichannel conversation analysis. Leading solutions will use machine learning to guide the technology in recognizing and classifying elements.
SurveySensum
MARCH 3, 2022
A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data. The ultimate aim of using it is to derive insights, make data-driven business decisions, and create exceptional customer experiences. . in seconds using machine learning. Verint ForeSEE.
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