article thumbnail

11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

in seconds using machine learning. Lexalytics provides semi-custom applications to resolve compliance issues if any. The highly sophisticated AI helps you detect customer trends and use machine learning to solve issues. Text Analytics and Machine Learning. Text extraction. Integrations. Best Features.

article thumbnail

Join Us This Summer for WebinarStock!

Callminer

Wednesday, July 24th Artificial Intelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Register for 9am BST Session .