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Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

MAY 23, 2017

She is a member of the Board of Directors of Special Olympics Connecticut and a member of the Saratoga Race Course Advisory Board. It needed to be someone with a context in marketing, events, hospitality, customer relationships, and more. The Syracuse tie and her path onward.

Sports 57
Sports Customer Experience Hospitality Hospitality 57
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MadKudu’s Francis Brero on how AI can boost your conversational support

Intercom, Inc.

APRIL 15, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I was actually supposed to start in Connecticut, but before I started, they told me the company had moved to California to start raising VC money. Accelerate sales with data. I’m excited to be here.

AI 118
AI Start-ups B2B Predictive Analytics 118
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