How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Intercom
APRIL 20, 2023
Jim: In my first job out of college, I was going to visit my girlfriend, now my wife, in Connecticut. It was surprising that about half of the Change Makers use net promoter score, which is very popular. ” The Change Makers ask, “Does net promoter score predict anything I’m interested in knowing? .
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