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The Business Case for Making Contact Center Applications Standard Employee Productivity Tools

DMG Consulting

SEPTEMBER 13, 2021

The Business Case for Making Contact Center Applications Standard Employee Productivity Tools. Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. Sep 3, 2021 Donna Fluss.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. He is a Trainer, Bestselling Author, and a Keynote Speaker.

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The Business Case for Making Contact Center Applications Standard Employee Productivity Tools

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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