How to Lead CX Transformation in a Customer-Focused Tech Organization
Customer Bliss
JULY 19, 2018
Before getting into the tactical action plan that she put together for Newegg, Sue shared some general CX transformation wisdom with us. There needs to be buy-in and everyone needs to have skin in the game. CX - Sue Martin Homes, @Newegg Click To Tweet. What Do You Know Now That You Wish You Knew Then?
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