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How to Lead CX Transformation in a Customer-Focused Tech Organization

Customer Bliss

JULY 19, 2018

Before getting into the tactical action plan that she put together for Newegg, Sue shared some general CX transformation wisdom with us. CX - Sue Martin Homes, @Newegg Click To Tweet. Sue has been leading customer service and experience work for more than 3 decades, and she really knows her stuff! About Sue Martin Homes.

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