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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

Meet Our Panel of Call Center Leaders and QA Pros: Art Coombs. She has a command to write on call center software and new technologies used in contact centers. What kept me up at night were bad reviews…”. Call Center training is imperative for a company to succeed and continue to grow. Lindsey Havens.