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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Contact Center Automation = Good, Fast AND Valuable : Automation is a natural fit in the contact center and across the customer experience.

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Live Chat Improves Customer Satisfaction: How You Can Leverage

Ameyo Callversations

Industry verticals like healthcare, travel & hospitality, banking, government, and e-commerce are evaluating their CSAT score to find an answer to the question stated above. If your customer is waiting for a confirmation on their order, you can quickly engage with them on WhatsApp and send them an invoice confirming the order.