Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
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JUNE 1, 2021
With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Contact Center Automation = Good, Fast AND Valuable : Automation is a natural fit in the contact center and across the customer experience.
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