Fonolo

AUGUST 3, 2017

Unfortunately his mother was dying and he knew he only had a short amount of time to get to the hospital and say goodbye. He made it to the hospital in time to see his mother. It took more than 60 years, but this Minnesota man finally got a taste of victory. Drake was overwhelmed with emotion. “Around 4 a.m.

Customer Experience 83

Customer Experience Hospitality Hospitality Contact Center 83

Intercom

OCTOBER 21, 2021

He was in Minnesota in the 1800s. The customer’s trying to get from A to B because they were going to their son’s college homecoming weekend, or they were going to a friend’s wedding, or visit their aunt who’s in the hospital and needs some extra help right now. It was a very, very rural area.

Customer Experience 64

Customer Experience Start-ups Hospitality Hospitality 64

SurveySensum

JULY 14, 2020

She is a trusted industry voice for guidance on emerging contact center channels and technologies. Product Manager and oversees conceptualization, design, and delivery of key tasks for the development of our customer service platforms that improve customer service experience in our contact center. . LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132