Contact Center Key Driver Analysis Legal NPS 
ClearAction
JANUARY 20, 2020
It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Every employee has a fiduciary responsibility to your company — a legal or ethical relationship of trust with company resources. CLV is the whole point of NPS® and all CX work!
ClearAction
JANUARY 20, 2020
It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Every employee has a fiduciary responsibility to your company — a legal or ethical relationship of trust with company resources. Key drivers identify areas where non-customer-facing teams can make a difference.
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