Surveying Your Customers for NPS or Feedback? Consider these critical questions to ask a prospective vendor.
Waypoint Group
APRIL 13, 2022
You’ve invited a supplier to demo what is supposed to be the latest and greatest Customer Feedback or NPS software… What questions should you ask? Are they talking about system integration, such as integration with your CRM or Customer Success platform? Why it matters: What outcomes should you expect with this vendor?
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