SugarCRM

JANUARY 30, 2019

Yesterday I hosted a webinar titled “A Blue Print for CRM Success,” where I outlined some of the key elements of planning and rolling out an effective CRM strategy. We outlined the key characteristics you will want to look for in a CRM partner and vendor. How do they fit in into CRM solution and SugarCRM?

CRM 33

CRM Invoicing Legal B2C 33

Intercom

APRIL 6, 2023

Fintech has become a major force in the finance industry. And the cherry on top – anyone can easily manage their finances through mobile apps and online platforms without waiting in line in a busy bank branch. They want the customers to be answered in the here and now. Everything is faster and more efficient.

Customer Service 59

Customer Service Finance Omnichannel Innovation 59

Lumoa

MAY 21, 2018

As you see, in most companies, marketing takes care of customer experience as a whole. Luckily top management and CEO now understand more often that customer experience is rather a necessity than a cost. However, the back-office functions, like HR or Finance are involved into CX very seldom. That's fair.

Customer Experience 130

Customer Experience Invoicing Finance Net Promoter Score 130

Lumoa

MAY 21, 2018

Luckily also the top management and the CEO now understand more often that customer experience is rather a necessity than a cost. However, the back-office functions, like HR or Finance are very seldom involved in CX. source ) No wonder, customer experience is the engine of growth in 2018. That's fair.

Customer Experience 64

Customer Experience Invoicing Finance Net Promoter Score 64

SugarCRM

SEPTEMBER 13, 2022

Sales automation was born from a need to reduce time spent on non-selling tasks and increase focus on building relationships to convert new customers. Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence. There are now more than 2,200 CRM providers in the U.S.

Sales 26

Sales Data Entry CRM Finance 26