CRM, Customer Service Sales, Manufacturing and Technology

Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

JULY 25, 2022

Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.

Artificial Intelligence

Artificial Intelligence Outlook Machine Learning Manufacturing

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /. Website : [link].

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Customer Experience CX E-commerce Social Media

Tech Customer Success

Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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