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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

JULY 25, 2022

Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.

Artificial Intelligence 104
Artificial Intelligence Outlook Machine Learning Manufacturing 104
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. LinkedIn : [link] /.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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