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A Blueprint for CRM Success: Additional Insights and Replay Available

SugarCRM

Yesterday I hosted a webinar titled “A Blue Print for CRM Success,” where I outlined some of the key elements of planning and rolling out an effective CRM strategy. We outlined the key characteristics you will want to look for in a CRM partner and vendor. How do they fit in into CRM solution and SugarCRM?

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Software Review: BigID for Privacy Data Discovery

Customer Experience Matrix

Until recently, most marketers were content to leave privacy compliance in the hands of data and legal teams. BigID goes beyond this to organize the items into clusters related to particular purposes, such as medical claims, invoices, and employee information. Of course, an item list is table stakes for data discovery.

Legal 60
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DocuSign Signature with Sugar Makes Life Easy

SugarCRM

And with its Sugar integration comes the ability to send the documents for signature directly from the CRM. An advanced tip is to use “DocuSign field mapping” to get the filled values from the recipient back to the CRM module, giving you the ease of bidirectional data parsing and updating.

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Leveraging the Sugar Mobile SDK – Four Awesome Customizations

SugarCRM

In this instance, the two available PDF templates are “Quote PDF” and “Invoice PDF”. The e-signature is legally approved and binds you to a contract, similar to a regular signature, but with the added benefit of knowing when a document was opened and signed. You’ll notice new options for each PDF template available.