Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales
Intercom, Inc.
OCTOBER 8, 2020
It’s a model that seems completely at odds with freemium where there are far fewer touchpoints between the company and its customers. Instead of a pushy, always-be-closing approach, everything’s on the customer’s terms, Kristen emphasizes. Aligning sales, marketing, and product teams.
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