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Applying Gartner’s Analytics Maturity Model To Assess Your Customer Retention Program

VOZIQ

Customer data collected from various touchpoints is key to deciphering customer behavior and implementing effective retention strategies by improving customer experience and engagement. times more likely to retain customers. customers canceled in the past).

article thumbnail

Applying Gartner’s Analytics Maturity Model To Assess Your Customer Retention Program

VOZIQ

Customer data collected from various touchpoints is key to deciphering customer behavior and implementing effective retention strategies by improving customer experience and engagement. times more likely to retain customers. customers canceled in the past).