article thumbnail

The Three Stages to Developing a Customer-Centric Culture

CX Accelerator

Establish a “Top Talent” Beacon When you look inside the world’s most customer-centric organizations, there is fierce pride. These organizations often receive hundreds of applications for each opening, but are selective in who they interview and hire. . Ramsey Solutions in Nashville, Tennessee is one such organization.

CX 182
article thumbnail

The Three Stages to Developing a Customer-Centric Culture

CX Accelerator

Establish a “Top Talent” Beacon When you look inside the world’s most customer-centric organizations, there is fierce pride. These organizations often receive hundreds of applications for each opening, but are selective in who they interview and hire. . Ramsey Solutions in Nashville, Tennessee is one such organization.

CX 182