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Gratitude Grows Gains from Customer Experience Strategies

ClearAction

Your non-customer-facing groups and partners learn how to prevent issue occurrence. Motivate prevention of issue recurrence and occurrence : Start out by conducting key driver analysis (correlation), followed by Pareto analysis, and then 5-why’s analysis.

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Stop Chasing Renewals: Here’s How to Keep Customers Engaged So Renewals (and More!) Will Just Come

Waypoint Group

The Solution: Trustworthy and Representative Customer Feedback (i.e. When we put these elements together we see the need for trustworthy data about what creates happy and unhappy customers. What’s more, When trustworthy and representative, feedback can be a powerful tool for accelerating profitable growth. Engagement ).