Remove Customer Expectations Remove Customer Relationship Management Remove Customer Retention Remove Data Entry
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How CX Teams Can Use AI to Stay Ahead of Customer Needs

SugarCRM

Such solutions heavily rely on customer relationship management (CRM) software in the business space. But with great volumes of data, there appears a new issue: data accuracy. Recent studies have shown that CRM data accuracy diminishes yearly by approximately 30%.

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10 Best Practices for Effective Customer Data Management

Aquire

For example, marketing teams can use data to create more effective personalized campaigns. Effective customer data management is incredibly important because it helps you: Increase conversions and sales Improve customer retention Enhance customer experience.