Stop Chasing Renewals: Here’s How to Keep Customers Engaged So Renewals (and More!) Will Just Come
Waypoint Group
MARCH 20, 2019
And so it goes with Customer Success. We all know we should be doing the right things that strengthen customer relationships and get ahead of the renewal so there are no unexpected surprises… but doing what , exactly? Screenshot of TopBox Account XRay, showing breadth, depth, and sentiment of key contacts in an account.
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