Delivering Unique, Attractive (Even Branded) Customer Experience Lagniappe: Any Company Can Do This
Beyond Philosophy
JUNE 7, 2016
The idea of providing customers with a little extra value has been known for over a century. Maybe Merriam-Webster thinks that lagniappe has caught on, but customers would be hard-pressed to find it consistently in experiences they receive from most b2b and b2c organizations. Can technology create customer delight?
74 
Let's personalize your content