S@*#!$%: The One Word to Scrub from Your Email Subject Lines for Surveys
InteractionMetrics
NOVEMBER 3, 2023
For instance, read about my recent experience with Lowes. This is from a company that probably has a huge customer experience plan, team, and initiatives in place. But that question isn’t about customer satisfaction…Rather, it’s about customers’ willingness to recommend a product or service to someone else.”
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