How Can Your Company and Customers Profit Most from Higher Employee Commitment?
Beyond Philosophy
MAY 31, 2016
Whenever this is surfaced, it’s useful to ask some relevant questions with regard to ultimate enterprise value, particularly the employee experience vis-à-vis the customer experience. What takes precedence, employees or customers? Which came first, cowboys or saloons? Chickens or eggs? Satisfaction Is Almost Irrelevant.
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