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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

During the keynote, our Co-founder and Chief Strategy Officer Des Traynor laid out our core beliefs guiding the products we’re building and the kind of world we’re building for. Here’s a quick overview: Delivering an excellent customer experience is a must for all internet businesses.

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The CSAT: Measuring Customer Satisfaction in a Contact Center

Hodusoft

Fortunately, customer satisfaction assessment tools may assist you in collecting crucial client feedback, allowing you to implement the changes and improvements that your customer base has requested – to provide them with a better experience and a more enjoyable customer journey. CSAT for a contact center.