Remove Customer Feedback Remove Customer Retention Remove ML Remove Unstructured Data
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The new dawn of Machine Learning

Intercom, Inc.

Here are some of our favorite takeaways from the conversation: Neural networks have made significant headway in the past five years, and they’re now the best way to deal with unstructured data such as text, images, or sound at scale. While it’s likely that more realistic claims close fewer accounts, it pays off in customer retention.