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These 5 Customer Experience Stories Will Melt Your Heart

Fonolo

AUGUST 3, 2017

We’ve all had our share of amazing customer service experiences, and we can attest that when a company goes above and beyond the call of duty we not only share those experiences, we also become loyal customers. Here are 5 tear-jerking customer experience stories for you to enjoy. Making the Most of Customer Feedback.

Customer Experience 83
Customer Experience Hospitality Hospitality Contact Center 83
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The most important customer service skills for 2021

Zendesk

APRIL 26, 2021

The impacts of COVID-19 changed customer service for good. Customers are online more than ever, with customer service taking center stage. While the importance of good customer service isn’t under question, the skills support teams need to make it happen often is. Customer service skills.

Customer Service 98
Customer Service Customer Expectations AI Social Media 98
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