Fonolo
FEBRUARY 7, 2023
A commitment to care for your personal well-being is above and beyond the customer service you might usually expect from a financial institution. But for almost 100 years, Hawaii State Federal Credit Union has been guided by this founding principal as they do business with – and care for – their 120,000 members.
Bill Quiseng
NOVEMBER 23, 2021
During my time at the properties, these individuals personified customer care over customer service. I also want to thank customer service speakers Steve Curtin, Shep Hyken, and Adam Toporek and leadership speaker Rick Olson who wished me well beyond a simple “Get well soon” card.
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Bill Quiseng
MARCH 26, 2022
And just 5 years later, I was fortunate to serve as the opening director of services for Marriott’s 100 th property, the Maui Marriott Resort, the first in the state of Hawaii. Marriott welcomed all of us. What I remember to this day was how Mr. Marriott would walk the backstage areas and greet everyone with a smile and a handshake.
CX Accelerator
MAY 16, 2018
Apparently I’d live eight years longer if I moved to Hawaii? Year Two – “Have the laser focus of an Olympic athlete” – Marshall Martin It did not take long to understand that knowledge is power, especially in a customer service role. Considering the average life expectancy of a white bloke in the state of Tennessee is only 73.94
Fonolo
AUGUST 3, 2017
We’ve all had our share of amazing customer service experiences, and we can attest that when a company goes above and beyond the call of duty we not only share those experiences, we also become loyal customers. Here are 5 tear-jerking customer experience stories for you to enjoy. Because Family Means Everything.
Lightico
MARCH 23, 2022
This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. Sales – MGAs sell insurance policies to individuals and businesses.
Ameyo Callversations
AUGUST 16, 2022
This makes WhatsApp a great tool for reaching out to specific groups of people, such as families interested in vacationing in Hawaii or folks who want to try a particular food truck. Companies focus more on delighting customers than acquiring them as delighted customers are more likely to re-buy from brands and become loyal.
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