Your employee feedback might be just the thing your customers want
Qualtrics
NOVEMBER 22, 2019
Microsoft Outlook. Our very own CXO Julie Larson Green tells the story of how Microsoft Outlook was created — by the company’s Excel team. When the Excel team visited customers’ offices to gather feedback on the product , they got lots of feedback – ‘I wish it did this’, ‘I wish that worked a little better’ etc.
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