Ameyo Callversations

AUGUST 24, 2022

Given below are some research-based statistics providing valuable insights related to the trends in the chatbot industry: Adoption of advanced chatbots across banking, retail, and healthcare sectors is expected to result in cost savings of $11 billion in a year by 2023, with over 70% of chatbots being retail-based. per interaction ( CNBC ).

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

Qualtrics

NOVEMBER 22, 2019

Microsoft Outlook. Our very own CXO Julie Larson Green tells the story of how Microsoft Outlook was created — by the company’s Excel team. When the Excel team visited customers’ offices to gather feedback on the product , they got lots of feedback – ‘I wish it did this’, ‘I wish that worked a little better’ etc.

Outlook 36

Outlook Social Media Healthcare Customer Feedback 36

SurveySensum

APRIL 5, 2022

SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. It is more of a generic survey software than a dedicated customer feedback software. Great customer support. Customer Feedback. The free account has limitations. SurveySensum.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52