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7 Common Mistakes to Avoid When Creating Retail Surveys

SurveySensum

What if the next customer doesn’t put the code to check and exits the store dissatisfied? With customer feedback retail surveys. Customers go through various interactions during their shopping journey. Not Being Clear Enough Too Many Or Too Little Questions? This is where intervention is required.

article thumbnail

7 Common Mistakes to Avoid When Creating Retail Surveys

SurveySensum

What if the next customer doesn’t put the code to check and exits the store dissatisfied? With customer feedback retail surveys. Customers go through various interactions during their shopping journey. Not Being Clear Enough Too Many Or Too Little Questions? This is where intervention is required.

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List of the 20 MOST Common Survey Flaws

InteractionMetrics

They would put a kibosh on leading questions and never bug customers with irrelevant or rote inquiries. Toward this end, I have compiled some of the checks we use to vet the customer feedback programs that we manage for our clients. assumes the customer was somewhat satisfied. Double-Barreled Questions.

article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

They would put a kibosh on leading questions and never bug customers with irrelevant or rote inquiries. Toward this end, I have compiled some of the checks we use to vet the customer feedback programs that we manage for our clients. assumes the customer was somewhat satisfied. Double-Barreled Questions.